According to P&S Intelligence, the North American corporate telephony market accounted for the largest share in 2020, globally. This was mainly due to the presence of several major industry players, surging adoption of unified communication systems by several organizations, increasing deployment of conference calling and desk-to-desk calling solutions, large number of end users, mounting competition among the players, and rising investments by the IT and BFSI industries in these solutions in the region.
Based on technology, the corporate telephony market is classified into internet protocol-private branch exchange (IP-PBX), wireless private branch exchange, key telephone system, and others. The IP-PBX category is expected to witness significant growth during the forecast period.
This can be ascribed to the several advantages offered by the IP-PBX technology, such as lower operating costs, increased agility, high quality of communication, flexible call routing, and robustness and worry-free scalability. These features help organizations in enhancing the productivity of their employees. Moreover, on the basis of industry, the corporate telephony market is categorized into information technology (IT), retail, government, manufacturing, healthcare, banking, financial services, and insurance (BFSI), and others.
Among these, the IT category held the largest share in the market in 2020, which is attributed to the escalating developments in telephony technology. Moreover, corporate telephony supports in sustaining a smooth workflow in the IT sector by offering efficient communication. Moreover, it is a simple, cost-effective, and flexible technology. Thus, the surging adoption of unified communication systems and the increasing investments in the development of corporate telephony are projected to propel market growth in the coming years.
This market research report provides a comprehensive overview of the market
Based on technology, the corporate telephony market is classified into internet protocol-private branch exchange (IP-PBX), wireless private branch exchange, key telephone system, and others. The IP-PBX category is expected to witness significant growth during the forecast period.
This can be ascribed to the several advantages offered by the IP-PBX technology, such as lower operating costs, increased agility, high quality of communication, flexible call routing, and robustness and worry-free scalability. These features help organizations in enhancing the productivity of their employees. Moreover, on the basis of industry, the corporate telephony market is categorized into information technology (IT), retail, government, manufacturing, healthcare, banking, financial services, and insurance (BFSI), and others.
Among these, the IT category held the largest share in the market in 2020, which is attributed to the escalating developments in telephony technology. Moreover, corporate telephony supports in sustaining a smooth workflow in the IT sector by offering efficient communication. Moreover, it is a simple, cost-effective, and flexible technology. Thus, the surging adoption of unified communication systems and the increasing investments in the development of corporate telephony are projected to propel market growth in the coming years.
- The Future potential of the market through its forecast for the period 2020– 2030
- Major factors driving the market and their impact during the short, medium, and long terms
- Market restraints and their impact during the short, medium, and long terms
- Recent trends and evolving opportunities for the market participants
- Historical and the present size of the market segments and understand their comparative future potential
- Potential of on-demand logistics services, so the market players make informed decisions on the sales of their offerings
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