For a company to create brand loyalty, it is important to listen to what customers have to say and resolve their queries as quickly and efficiently as possible. That is why most large companies have a contact or call center, or outsource these tasks to one. When people call the customer support number, they are greeted by a human-like voice that gives them directions, asking them to press certain numbers on the dial pad depending on the purpose of calling. Hence, with the growing number of contact centers around the world, P&S Intelligence forecasts the voice assistant market value to increase from $1,723.6 million in 2019 to $26,872.6 million by 2030, at a CAGR of 29.7% between 2020 and 2030 (forecast period). This is because such a human-like voice is generated at contact centers by sophisticated voice assistant software. Moreover, the even-more-advanced voice assistant software can talk like a human, rather than just offering directions, reacting to what someone at the other en...