A lot of people, both men, and women have either of two girlfriends they are increasingly talking to during the day: Siri and Alexa. In a short time, these voice assistants have become so popular that people often talk to them just for entertainment, asking pointless questions to hear even-more-pointless and often hilarious answers. Moreover, voice assistants help people control the operations of electrical and electronic devices, such as TVs, home automation systems, fridges, and washing machines, and even automobiles (certain features) via spoken commands.
Thus, with technological advancement widening the application area of such programs, the voice assistant market value, as calculated by P&S Intelligence, is set to grow from $1,723.6 million in 2019 to $26,872.6 million by 2030, at a 29.7% CAGR between 2020 and 2030. While Alexa and Siri might still be babies in human years, voice assistants themselves are not.
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Thus, with technological advancement widening the application area of such programs, the voice assistant market value, as calculated by P&S Intelligence, is set to grow from $1,723.6 million in 2019 to $26,872.6 million by 2030, at a 29.7% CAGR between 2020 and 2030. While Alexa and Siri might still be babies in human years, voice assistants themselves are not.
Whenever someone calls up a big company or even a government helpline, they often hear a human voice asking them to press certain numbers on the dial pad depending on the purpose of the call; this is one of the earliest and most common forms of voice assistants. This negates the need to have actual humans looking after these routine and repetitive tasks, who can engage with the customer only after the latter’s actual purpose of calling the helpline has been established.
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Moreover, such voice assistant software can help solve the basic queries of customers, while for the specifics and a detailed interaction, humans can be employed. This is one of the biggest reasons the usage of such software is growing in contact centers around the world.
- Future potential of the market through its forecast for the period 2020– 2030
- Major factors driving the market and their impact during the short, medium, and long terms
- Market restraints and their impact during the short, medium, and long terms
- Recent trends and evolving opportunities for the market participants
- Historical and the present size of the market segments and understand their comparative future potential
- Potential of on-demand logistics services, so the market players make informed decisions on the sales of their offerings
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