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How Are Robotic Process Automation Solutions Improving Business Efficiency?

In recent years, robotic process automation solution providers have been focusing on integrating artificial intelligence (AI) in RPA systems, as this technology allows the RPA systems to process unstructured information into a structured output. The structured output is then analyzed by the RPA solutions to deduce information that is needed to facilitate the decision-making process. 

AI-enabled solutions can mirror human activities through pattern detection capabilities and speech recognition capabilities, and handle structured and unstructured data. This can aid robots in processing data through machine learning (ML) capabilities and a set of algorithms to deliver better-quality work. According to P&S Intelligence, North America led the robotic process automation market in the past, due to the high penetration of automation and process management solutions in the U.S. and Canada. 



Besides, the presence of a large number of solution providers offering overseas customer services and the availability of leading RPA solution vendors have led to the widescale adoption of such solutions in the region. In addition, the surging adoption of cloud robotics will boost the usage of RPA systems in the coming years. Whereas, the Asia-Pacific (APAC) region is expected to adopt RPA solutions at the highest rate in the foreseeable future. 

This can be attributed to the soaring gross domestic product (GDP) of China and India and escalating awareness regarding automation in the region. After the implementation of RPA solutions, business organizations have increased their productivity, better-quality processes, and a strong customer base. Owing to these benefits, the retail and consumer goods, telecom and information technology (IT), manufacturing, pharmaceuticals, healthcare, and banking, financial services, and insurance (BFSI) sectors of APAC are increasingly adopting RPA solutions.

Thus, the spurring need for increased efficiency, growing focus on enhanced customer experience, and mounting demand for virtual workforce in businesses will augment the adoption of RPA solutions in the coming years.

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