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Voice Assistants Lessening Headache of Contact Center Employees

Every company needs to have a proper customer care department, which is why the number of such establishments is rising. These places witness a high volume of calls every day, many of which do not require human intervention. Thus, by replacing a certain number of human employees with virtual assistants, companies can save on operational costs, while maintaining the quality of customer service. Nowadays, people are more likely to switch brands because of unsatisfactory customer service than they are if the product itself isn’t good, simply because they have options, which creates a strong need for an efficient customer service department. Other places people will likely encounter a voice assistant today are smartphones, laptops, websites, chatbots, smartwatches, and smart speakers (including Amazon Echo, Google Nest, and Apple HomePod). But, how do these programs understand what people are saying and communicate with them? This is done via a range of technologies, such as speech recogni...

Hospitality Sector Biggest User of Commercial ACs Globally

In the coming years, the demand for VRF systems will likely increase at the highest rate. This will be because of the ability of one such system to maintain different temperatures in different settings, which could be the requirement in really large commercial areas. These systems have one large outdoor unit and multiple indoor units with individual controls, which increases their utility for commercial spaces, such as shopping malls and supermarkets/hypermarkets (where the frozen foods section requires way lower temperatures than general-purpose aisles). In this regard, the burgeoning number of commercial real estate projects is propelling the commercial AC demand . To cater to the booming population, which is increasingly moving to cities, office complexes, transit hubs such as metro and railway stations and airports, hypermarkets, shopping malls, schools, hospitals, and hotels and resorts are rapidly being constructed. For instance, most of the railway stations in developed countrie...

Coronavirus Business Impact – XR Market In-depth Analysis of the Industry with Future Estimations

The increasing adoption of 5G services will drive the extended reality market at a 48.3% CAGR during the forecast period (2020–2030). The market size is expected to rise from $18.6 billion in 2019 to $1,005.9 billion by 2030. XR solutions require high bandwidth, low latency, and high reliability, which can be provided by 5G services at an affordable price. Additionally, the growing usage of head-mounted displays (HMDs) for knowledge and education purposes and among enterprises for offering more engaging and interactive customer experience will boost the demand for XR solutions , globally. In recent years, several market players have entered into partnerships and collaborations to expand the user base of XR technology in the retail, education, and hospitality industries. For instance, in January 2020, Accenture Plc and Qualcomm Incorporated began collaborating with InterContinental Hotels Group to pilot-run a solution that utilizes AR and virtual reality (VR) technologies to improve the...

Tobacco Smokers Shifting to E-Cigarettes to Avoid Inconvenience in Restricted Areas

Tobacco smoking is detrimental to human health as well as the environment, owing to which current and former smokers are shifting toward e-cigarettes. This shift can be attributed to the rising awareness about the harmful impact of tobacco smoking. The surging consciousness has encouraged several governments to put a complete ban on smoking at specific places, which is coercing smokers to move outside the restricted spaces. To deal with this inconvenience, smokers are opting for e-cigarettes, which do not emit smoke and can give the same sensation as traditional cigarettes. Additionally, the increasing availability of vaping products on various distribution channels will help the e-cigarette market advance at a 9.2% CAGR during 2020–2030. According to P&S Intelligence, the market revenue will surge from $15.7 billion in 2019 to $39.0 billion by 2030. E-Cigarette Market Business Analysis, Growth and Forecast Report Vaping device manufacturers are promoting and selling their offeri...

Extended Reality Market To Generate $1,005.9 Billion Revenue by 2030

A number of factors, such as the surging penetration of smartphones and connected devices, increasing adoption of augmented reality (AR)/virtual reality (VR) and 5G solutions, and rising number of partnerships and collaborations among players, are expected to drive the growth of the extended reality (XR) market at a CAGR of 48.3% during the forecast period (2020–2030).  According to P&S Intelligence, the market size is projected to reach $1,005.9 billion by 2030 from $18.6 billion in 2019. In regard to the market, the launch of 5G networks has become a key trend. The surging penetration of connected devices and smartphones across the world is the main factor boosting the demand for XR solutions.  Extended Reality Market its Future Outlook and Trends The penetration of smartphones has grown rapidly in advanced economies, and it is also rising significantly in emerging nations. According to the Global System for Mobile Communication Association (GSMA), there were 5.2 billio...

Economic Impact of Coronavirus on APAC Compressor Market to Reap Excessive Revenue

The APAC compressor market attained a value of $19.9 billion in 2019, and it is predicted to advance at a CAGR of 3.2% between 2020 and 2030. Furthermore, the market will generate a revenue of $25.7 billion by 2030. The factors driving the market expansion are the expansion of the heating, ventilation, and air conditioning (HVAC) and automotive industries and the surging investments being made in infrastructural development and gas pipeline projects in the region. The soaring infrastructure spending of several APAC countries such as India and China is fueling the growth of the market. For instance, China currently has many infrastructural projects in the pipeline, with the transportation sector being one of the major contributors. The country announced the launch of urban rail projects worth $43.3 billion (CNY 298 billion) in Shanghai in December 2018. Similarly, the Indian government has recently announced its decision of building 100 smart cities and renovating other 500 cities. APA...

E-Signature Market Assessment Covering Growth Factors and Upcoming Trends

As enterprises are transferring their businesses to the cloud, it has become essential for organizations to shift from wet signatures to e-signatures. The rising deployment of cloud technology and mobile banking transactions, especially during the COVID-19 pandemic, is escalating the need for multi-channel security solutions and improved user experience across all sectors. Moreover, the escalating frequency of cyberattacks, owing to the vulnerabilities attached to cloud technology, will encourage enterprises to adopt advanced security solutions, such as e-signatures, in the coming years. Additionally, the rapid digital advancements being made in the corporate sector will fuel the e-signature market at a CAGR of 26.6% during 2021–2030. The market revenue stood at $1,198.6 million in 2020 and it is projected to reach $12,721.4 million by 2030 .   Get Detailed COVID-19 Impact Analysis on the E-Signature Market The surging digitization in the corporate sector has accelerated the need f...